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Coronavirus Call Center for Residents Without Access to Healthcare

Harris County Public Health (HCPH), in partnership with Harris Health, recently launched a call center resource for residents in unincorporated Harris County who do not have a healthcare provider and who need access to coronavirus-related care. Beginning Tuesday, March 10, the Ask My Nurse line will provide help with access for symptoms assessments and referral to appropriate levels of care in a clinical setting. Harris County also will staff a call line with public health staff who will be available to answer questions from the general public about coronavirus disease (COVID-19).

Residents without access to healthcare can call the triage line for COVID-19-related questions at 713.634.1110 from 9 a.m. to 7 p.m., seven days a week. Nurses will be available to provide care in both English and Spanish. (Please note: Harris County residents with access to health care are asked to use their provider for further evaluation and clinical advice to ensure this limited resource is reserved for those without access).

HCHP advises the public to call their local health department for questions as information and guidance may vary.

For Harris County Residents:

Harris County Public Health (HCPH) |\COVID-19 | | 832-927-7575*
* (This number is staffed from 9 a.m. to 7 p.m. every day).

For City of Houston Residents:

Houston Health Department | | | 832-393-4220*
* (This number is staffed from 9 a.m. to 7 p.m. Monday-Friday; 9 a.m. to 3 p.m. Saturday).

For Fort Bend County Residents:

Fort Bend County Health & Human Services | | 281-633-7795*
* (This number is staffed from 8 a.m. to 5 p.m. Monday-Friday).

Harris Health System: | Ask-My-Nurse | 713-634-1110*
* (This number is staffed from 9 a.m. to 7 p.m. every day with clinical-related questions only).


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