Human Resources Office
The Scholarship and Financial Aid Office has an opening for a Financial Aid Coordinator.
Job Title: Financial Aid Coordinator
Department: Scholarships and Financial Aid
FLSA Status: Non-exempt
SUMMARY Perform a variety of front office duties in a professional and efficient manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Answers phones, assists walk-in inquiries, and takes messages; sets appointments and answers routine questions.
Keeps informed of all State, Federal, and Institutional regulations and guidelines governing various types of financial aid and ensures compliance in assigned area of responsibility.
Processes incoming and outgoing mail; enters and tracks documents received.
Maintains and prepares new student file folders.
Assembles and distributes student aid forms and packets; reviews student forms for accuracy and completion.
Maintains inventory of forms and office supplies.
Performs all clerical functions to include typing and filing.
Maintain the website.
Create forms, flyers, and update office material.
Prepare graduate debt levels as part of exit process.
Other duties as assigned.
SUPERVISORY RESPONSIBILITIES
N/A
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
A poised and professional image is required; strong interpersonal skills with the ability to interact effectively and efficiently with all visitors and students while projecting a positive image for the area and college. Service oriented with ability to make all customers feel welcome. One year clerical experience desired; ability to type 35 wpm accurately; PC literate with word processing, Word, and database experience desired. Interpersonal skills, which demonstrate a service oriented attitude. 10 key by touch helpful; must maintain confidentiality of records; strong organizational skills required, accurate in data entry, and must be a team player.
EDUCATION and/or EXPERIENCE
High School Diploma or GED required; some college preferred.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively and professionally communicate in one-on-one and small group situations to students, alumni, clients, and other employees of the organization.
MATHEMATICAL SKILLS
Ability to perform basic math essentials
REASONING ABILITY
Ability to define routine problems, collect data, establish facts, and draw valid conclusions to solve routine problems and/or deal with a variety of variables in situations, especially when department head may be out of office or unavailable. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand and walk. Occasional light to moderate lifting from floor level, at waist, and above shoulders required. Infrequent bending and stooping necessary. Specific vision abilities required by this job include close vision in order to accurately input data and proofread; distance vision in order to recognize and assist visitors to the department.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Fast paced, multi-tasking, non-smoking work environment. Must be able to work the general business schedule of the College (9:00 a.m. to 5:30 p.m.) plus occasional evenings and weekends as necessary.
